Privacy Policy
Privacy Policy
Gold & Crystal Game
Last updated: March 2026
1. Introduction
UNSOLVED, a company incorporated under French law, with its registered office at 1 rue Marguerin, 75014 Paris, France (“UNSOLVED”, “we”, “us”), operates this website (the “Site”).
This Privacy Policy explains how we collect, use, and share personal information when you access or use the Site or participate in the Gold & Crystal game (the “Game”).
By using the Site, you agree to the terms of this Privacy Policy.
We reserve the right to update this Policy at any time.
2. Information We Collect
We collect information that you provide directly and information collected automatically.
a. Information You Provide
- Name and identity information
- Email address
- Postal address
- Phone number
- Payment-related information (processed by third parties)
- Identity verification documents (for winners only)
b. Information Collected Automatically
- IP address
- Device and browser information
- Usage data (pages visited, actions taken)
- Cookies and tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
Game Administration
- Register and manage participation
- Verify winners
- Award prizes
Orders and Purchases
- Process transactions
- Deliver products
- Provide customer support
Communication
- Respond to inquiries
- Send updates and promotional messages (with your consent where required)
Analytics and Improvement
- Understand how users interact with the Site
- Improve features and performance
4. Legal Basis (Where Applicable)
Depending on your location, we may process your data based on:
- your consent
- performance of a contract
- legitimate business interests
5. Sharing of Information
We may share your information with:
- service providers (hosting, payment processing, logistics)
- marketing and analytics partners
- legal and accounting advisors
- authorities when required by law
We do not sell your personal information for monetary value.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- operate the Site
- analyze traffic
- personalize content and advertising
You may manage cookies through your browser settings.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, including:
- contractual obligations
- legal requirements
- dispute resolution
8. Your Privacy Rights (U.S.)
Depending on your state of residence (e.g., California), you may have rights under applicable laws such as the California Consumer Privacy Act (CCPA/CPRA):
- Right to know what personal information we collect
- Right to request access to your data
- Right to request deletion
- Right to correct inaccurate data
- Right to opt out of the sale or sharing of personal information
- Right to non-discrimination
To exercise your rights, contact us at:
📧 contact@unsolvedhunts.com
We may verify your identity before processing your request.
9. “Do Not Sell or Share My Personal Information”
We do not sell personal information in the traditional sense.
However, some data sharing (e.g., with advertising partners) may be considered “sharing” under certain U.S. laws.
You may request to opt out by contacting us.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal information.
However, no system is completely secure.
11. International Transfers
Your information may be transferred to and processed in countries outside your state or country of residence, including Europe.
We take appropriate measures to protect your data.
12. Children’s Privacy
The Site is not intended for individuals under 13 years of age.
We do not knowingly collect personal data from children.
13. Changes to this Policy
We may update this Privacy Policy at any time.
Changes will be effective upon publication on the Site.
14. Contact
For any questions or requests regarding this Privacy Policy:
📍 UNSOLVED
1 rue Marguerin
75014 Paris
France